Welcome to Site Support Centre. Please click the link below to create a password and sign-in. You will need to complete this form before your request is actioned.
Bienvenido/a al Centro de Asistencia al Cliente. Por favor, haz clic en el enlace abajo para crear una contraseña e iniciar sesión. Deberás completar este formulario antes de que tu solicitud sea procesada.
https://support.gowebhelp.com/verification/email/T5NjatOunQiaZc4iYuv3MeiAFMFhK1cT
Thank you for your enquiry. We aim to respond to your request within 48 hours. On occasion during busy periods where there is an increase in volume our reply times may take slightly longer than expected. We have your ticket and will answer your request as soon as possible. Thank you for your patience.
If your query is urgent you may wish to try our live chat function, which is available if you go to your profile and select Helpdesk. From there click on the Live Helpdesk button at the top of the page then the Green Chat Bubble at the bottom right of the page to connect to one of our support team.
Please note that cancellations cannot be processed via live chat or telephone. Cancellation requests must be made via the cancellation link on the membership page and the process followed as per our terms and conditions so our billing team can deal with them efficiently.